Daily Management Review

Implications Of Foreign Interest In Japan’s Retail Sector: The Case Of Seven & I Holdings


09/26/2024




The recent $38.5 billion bid by Canada’s Alimentation Couche-Tard for Seven & i Holdings, the parent company of 7-Eleven, has ignited a heated debate in Japan about foreign ownership and its implications for the nation’s retail sector. As Jun Nagao, a former 7-Eleven franchise owner, reflects on the potential benefits of a foreign takeover, his mixed feelings highlight the complexities facing not just Seven & i, but the broader Japanese retail industry. While many franchisees express dissatisfaction with the current management, the deal's implications could resonate throughout Japan, impacting everything from corporate governance to competitive dynamics in the market.
 
Nagao’s views resonate with a number of current franchise owners who share a growing concern about Seven & i's strategic direction. Criticisms have centered on the company's failure to innovate and adapt, particularly in light of the high-profile collapse of its cashless payment system, 7pay, shortly after its launch in 2019. “The current management failed to create value... otherwise, this sort of thing wouldn't have happened,” he stated, pointing to the stagnation of Seven & i’s stock price compared to the broader Nikkei index, which has more than doubled over the same period.
 
As Japan’s largest convenience store chain, 7-Eleven has long been a pillar of the retail sector. It boasts an impressive operating margin of 27% in Japan, significantly higher than the global average of 3.5%. However, the recent challenges faced by Seven & i, including a declining domestic market and the encroachment of competitors, have raised questions about the sustainability of its business model. The implications of a foreign acquisition by Couche-Tard could catalyze significant changes, not just for 7-Eleven, but for the wider Japanese retail landscape.
 
The bid from Couche-Tard, which operates Circle K stores, represents a pivotal moment for Seven & i. The Canadian retailer's interest reflects broader trends in the global retail sector, where consolidation has become increasingly common. If completed, this acquisition would mark the largest foreign takeover of a Japanese company, setting a precedent that could encourage other foreign entities to pursue investments in Japan’s traditionally insular market. Such developments could spark a shift in the corporate governance landscape in Japan, potentially leading to more aggressive strategies and increased competition.
 
One of the primary concerns among Japanese stakeholders is the potential loss of cultural identity that often accompanies foreign ownership. Nagao articulated this sentiment, stating, “As a Japanese, I don't think having companies bought out by foreign firms is good in principle.” However, the reality of Japan's declining population presents a challenge for local companies that struggle to maintain growth in an increasingly competitive environment. The aging demographic and declining birthrate have resulted in a shrinking consumer base, making it imperative for businesses to innovate and adapt to survive.
 
Franchise owners have expressed a common frustration with the current management's inability to respond to market demands. For instance, an owner from the greater Tokyo area highlighted how a prolonged promotion focused on regional specialties exhausted consumer interest without a suitable replacement to spark new excitement. Such complaints illustrate a broader trend of stagnation within the company, raising questions about its long-term viability without substantial changes in management approach or strategy.
 
The potential acquisition by Couche-Tard could infuse fresh ideas and practices into the company, which some franchisees believe is necessary for revitalization. “I think they could make another big mistake again,” one owner cautioned, referring to past missteps such as the 7pay debacle. However, Shigeo Kasai, another franchise owner, pointed out that foreign ownership could serve as a catalyst for innovation and improvement. “It could be a catalyst to fresh ideas and ways of doing things,” he noted, recognizing that change may be essential for growth in a stagnant market.
 
The rejection of Couche-Tard’s bid has placed pressure on Seven & i to reevaluate its strategy. Tak Niinami, CEO of Suntory Holdings, suggested that the proposal should act as a wake-up call for the company. He urged management to consider how they can create value in the absence of foreign investment. This introspection may lead to a renewed focus on innovation, strategic partnerships, and operational efficiencies, which could positively impact the wider Japanese retail industry as other companies observe and potentially emulate these changes.
 
Furthermore, the Couche-Tard bid highlights the significant role that franchise owners play in shaping corporate strategy. Franchisees are not merely passive stakeholders; many are also shareholders and have a vested interest in the company’s success. As such, their grievances have garnered attention from other investors, including activist funds like ValueAct Capital, which have called for governance reforms and improved management accountability. This trend suggests a shift in power dynamics within the Japanese retail sector, where franchisee voices may become increasingly influential in driving corporate strategy and operational decisions.
 
The implications of these developments extend beyond Seven & i, as other Japanese companies may also face scrutiny regarding their management practices and strategic decisions. The increasing interest from foreign investors could lead to a reevaluation of corporate governance across various sectors, with an emphasis on transparency, accountability, and shareholder engagement. As companies navigate the pressures of globalization and changing market dynamics, there may be an impetus to adopt more proactive approaches to management that prioritize innovation and responsiveness.
 
Japan's retail industry has historically been characterized by a conservative approach to business, with a strong emphasis on maintaining cultural identity and tradition. However, the challenges posed by a declining population and increased global competition necessitate a reevaluation of these values. Embracing foreign investment could bring about a new era of collaboration and innovation, enabling Japanese companies to compete more effectively on the global stage.
 
While concerns about foreign ownership persist, it is crucial for Japanese businesses to recognize the potential benefits of external partnerships. Collaborations with foreign companies can foster knowledge exchange, enhance operational efficiencies, and ultimately drive growth. As the retail landscape evolves, Japanese firms must be willing to adapt and explore new opportunities, leveraging foreign investment as a means to enhance their competitive edge.
 
The proposed acquisition of Seven & i Holdings by Alimentation Couche-Tard serves as a microcosm of the broader challenges and opportunities facing Japan’s retail industry. While fears of foreign ownership loom large, the potential for positive change cannot be overlooked. As Japanese companies grapple with stagnation and increased competition, the prospect of foreign investment may catalyze much-needed innovation and revitalization. The outcome of this acquisition will undoubtedly shape the future of Japan’s retail sector, setting a precedent for how businesses navigate the evolving landscape of globalization, corporate governance, and consumer demands.
 
(Source:www.shareinvestor.com)